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Shipping & Delivery

Orders are processed within 1-5 business days after payment confirmation. Shipping charges are calculated based on the weight, dimensions, and destination country. The total shipping cost will be displayed at the checkout page. Domestic shipping takes 2-5 business days. International shipping takes 3-14 business days, depending on the destination country. Shipping notification email will be sent to your email once the items are shipped out.

THE GATEWAYS is not liable for delays caused by circumstances beyond our control, such as customs processing, and natural disasters. We will not responsible for lost or stolen packages after they have been marked as delivered by the courier. We will not be responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

For any shipping-related inquiries, please contact us at contact@thegateways.com.